If the reply was helpful, please don’t forget to upvote or accept it as an answer, thank you. Follow the instructions to install and configure the Microsoft Authenticator app on your device. Then install Microsoft authenticator on your new phone and tap 'Begin Recovery. Open Microsoft Authenticator on your old phone, go to Settings, and enable cloud backups. In the future, I recommend creating an emergency account that is protected with a highly secure password and bypasses MFA. Get started with Microsoft Authenticator MicrosoftIDC 1.98K subscribers Subscribe 5. To register the Microsoft Authenticator app, follow these steps: Browse to Sign in, then select Add method > Authenticator app > Add to add Microsoft Authenticator. Move Microsoft Authenticator to a New Phone. Then install Microsoft authenticator on your new phone and tap 'Begin Recovery.' The accounts that were backed up from your old phone will be transferred to your new phone. If there are no options, you would need to contact the Azure Data Protection team for further assistance - ( 86) and have an issue created to reset the MFA. Open Microsoft Authenticator on your old phone, go to Settings, and enable cloud backups. What options are available to you if you log in again and click on "Forgot Password" instead of the password? Should you find alternative options to reset? Since I assume that you have only one account, you cannot trigger the registration again from the portal. An MFA registration must be performed again. If you have not backed up your old MFA entries in the Authenticator app, it is not possible to use the already activated MFA again when reinstalling the Authenticator app for security reasons. Hi omer ulker, I want to help you with this question. Move Microsoft Authenticator to a New Phone.
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